Our Terms & Conditions Have Been Updated

At Northern Community Bank, we like to keep things clear, fair and easy to understand. That’s why we’ve recently updated our Terms and Conditions (T&Cs) to make sure they’re up to date, in line with our rebrand, and written in a way that’s straightforward for everyone.

We review our T&Cs from time to time to reflect changes in the services we offer and to make them as clear as possible for our account holders. This latest update includes:

• Simpler language – we’ve cut down jargon and made the wording easier to follow.
• A fresh look – the layout and design have been refreshed, making them easier to read.
• Small wording changes – such as replacing longer sentences with shorter, clearer ones.

We’ve also made some specific updates, which are available in detail on the PDF found here.

1. Point 2 – Added legal section for good practice
2. Point 4.2 – Updated for clarity
3. Point 4.4 – Updated for clarity
4. Point 4.6 – Updated to reflect increase in Financial Services Compensation Scheme protection increase
5. Point 4.8 – Updated for clarity
6. Point 5.1 – Updated for simpler language
7. Point 5.4 – Updated for clarity
8. Point 5.8 – Updated for clarity
9. Point 5.9 – Added to help account holders find historical share of the profit rates
10. Point 6.4 – Updated for clarity
11. Point 7.1 – Updated for simpler language
12. Point 8.1 – Added for clarity
13. Point 8.2 – Updated for clarity
14. Point 8.4 – Updated for clarity
15. Point 8.6 – Updated for clarity
16. Point 8.7 – Updated inline with improvements to the Young Savers account
17. Point 8.8 – Updated inline with increase to maximum amount allowed in Fixed Term Savings
18. Point 8.9 – Added to help account holders find historical Northern Saver rates
19. Point 8.9 – Final bullet added for clarity on regulatory criteria on interest-bearing savings from Credit Unions Act 1979
20. Point 9.2 – Updated for clarity
21. Point 9.3 – Updated for clarity
22. Point 11.2 – Added to support account holders locate statements on closed accounts
23. Points 12.1, 12.2, 12.3, 12.4 – Clarity on transactions and Payments
24. Point 13.1 – Updated to reflect increase in Financial Services Compensation Scheme protection increase
25. Point 17.1 – Updated for clarity
26. Point 20 – Added for the introduction of the Bereavement Fund
27. Point 21.2 – Updated for clarity
28. Point 22.1 – Updated for clarity
29. Point 23.3 – Tables updated to highlight the decreasing of restrictions on Online/App withdrawals
30. Point 23 – Added due to partnership with OnePay
31. Point 25.1 – Clarity on loan repayment method options
32. Point 26.1 – Added to clarify process when arranging transfer of Child Benefit for Family Loan
33. Point 26.1 – Point removed as applicable to all loan repayments
34. Point 27.4 – Added to clarify Payroll Plus Loan application eligibility
35. Point 35.3 – Removed due to repetition with Point 36
36. Point 35.4 – Clarification on consequences of loan payment issues
37. Point 36 – Merged points 35.3 and 36 for clarity

You can read the updated Terms and Conditions in full here:

We’re committed to making sure our account holders know exactly where they stand, without having to wade through complicated language. This is just one of the ways we’re making money easier for everyone.