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Not sure if you’ve received a scam phone call or contact?

There have been reports in the press that fraudsters have used the current Covid-19 pandemic to start new scam phone call or contact campaigns against the finances of innocent people in the UK. Some of these are scams have unfortunately been running for a long time in different disguises and a few despicable people have used the coronavirus outbreak to con the community.

How do I know if it is Northern Community Bank contacting me?

  • Are you expecting a call or contact from Northern Community Bank?
  • Northern Community Bank staff complete a security check before discussing specific account details
  • Do not feel rushed
  • If you are unsure or something feels ‘off’ – our staff we will not be offended if you decide to challenge or end the call
  • Contact Northern Community Bank through the telephone number that you trust or use a different telephone number to call Northern Community Bank back
  • You are welcome to visit a branch and talk to a member of staff
  • Northern Community Bank employees will have no issue providing their name and the department that they work in within the community bank. If you are unsure make a note and confirm when you are re-contacting Northern Community Bank

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud. For more information please click here

 

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Whether you’re curious about our services, need help managing your money or want to share your own experience with Northern Community Bank, we’re here for you.

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