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We’re delighted to share some exciting news with you. Northern Community Bank has been Highly Commended in the Best Credit Union Loan Provider category at the Smart Money People Consumer Credit Awards 2025.

This recognition means a lot to us because it’s based on feedback from the people who matter most – you, our account holders. Over the voting period, we received more than 1,100 reviews, with members of our communities sharing their experiences of borrowing and saving with us.

A win for our communities

The Consumer Credit Awards are a national celebration of organisations who put their customers first. For us, being Highly Commended isn’t just about a trophy or a title, it’s about knowing that the work we do every day is making a difference in people’s lives.

Jacqueline Dewey, CEO of Smart Money People said: “I’d like to commend Northern Community Bank for the fantastic work it does in supporting its local community. As a not-for-profit financial co-operative, it offers flexible savings and loan options tailored to meet the needs of its account holders. Our customers often highlight the team’s responsiveness and helpful advice, as well as how smooth and stress-free the application process is from start to finish. Northern Community Bank is a truly account holder-first organisation, and it always goes the extra mile to support people when they need it most. This commitment to care and community makes a real difference. Well done to the whole team on this well-earned recognition.”

Our affordable loans are designed to offer a fair and affordable way to borrow, giving people the support they need without adding to the stress. We make borrowing simple, clear and responsible, because that’s what our account holders deserve.

Thank you for your support

We couldn’t have achieved this without our amazing account holders. Every review, every kind word, and every story you’ve shared about how Northern Community Bank has helped you, it all adds up.

As your community bank, we’re proud to stand alongside the people we serve. This award is proof that when we work together, we can build something truly special.

Here’s to another year of helping people borrow responsibly, save securely, and take control of their money with confidence.

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